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Counselling and support

As a colleague, friend or family member of someone who has been seriously or fatally injured at work, coping with the experience can be difficult and painful.

Counselling, support and assistance is available from the following organisations.

Counselling

Anglicare's Loss and Grief Service

Provides a counselling service for people experiencing grief from all kinds of losses, including bereavement.

Telephone: 8131 3400

Website: www.anglicare-sa.org.au

Anglicare's Star Bear and Star Bound Program

The Star Bear Program provides support to children aged between 5 and 12 who are grieving the loss of a parent, sibling or carer. The program provides children with a weekend camp conducted by trained mentors and carers.

Anglicare's Star Bound Program provides support for older children aged between 13 and 17 years.

Telephone: 8301 4208

Email: starbear@anglicare-sa.org.au

Website: www.anglicare-sa.org.au

Australian Psychological Society

Provides assistance in finding a suitable private practice fee-for-service psychologist.

Telephone: 1800 333 497

Email: contactus@psychology.org.au

Website: www.psychology.org.au

Centacare Catholic Family Services

Delivers services, including counselling, regardless of religion, race, culture or economic circumstance.

Telephone: 8210 8200

Email: enquiries@centacare.org.au

Website: www.centacare.org.au

Kids Helpline

Provides a free, confidential and anonymous telephone and online counselling service specifically for young people aged between 5 and 25 years of age.

Telephone: 1800 551 800

Email: admin@kidshelp.com.au

Website: www.kidshelp.com.au

Lifeline

Provides a 24-hour telephone counselling service.

Telephone: 13 11 14

Website: www.lifeline.org.au

Nunkuwarrin Yunti

Provides community support services including grief counselling to Aboriginal and Torres Strait Islander people.

Telephone: 8223 5217

Website: www.nunku.org.au

Uniting Communities

A range of community services are provided by the Uniting Church including grief counselling.

Telephone: 8202 5111

Email: enquiries@unitingcommunities.org

Website: www.unitingcommunities.org

People who have witnessed a workplace death or injury and are experiencing issues affecting their ability to work or return to work are encouraged to call the 24-hour Hunterlink Recovery Services helpline on 1800 554 654.

Support

Compassionate Friends, South Australia

Provides grief support for parents and families following the death of a son, daughter, brother or sister.

Telephone: 8351 0344 (24 hour message bank)

Website: www.compassionatefriendssa.org.au

Salvation Army Crisis Help

Provides practical assistance and crisis support.

Website: www.salvationarmy.org.au

Sharegrief

Provides on-line grief support, education and resources via email to the bereaved from all over the world.

Website: www.sharegrief.com

Solace Australia

Provides support to those grieving the death of a partner.

Telephone: 8272 4334

Website: www.solace.org.au

Voice of Industrial Death (VOID)

Provides support and advocacy to people who have lost loved ones to workplace death.

Telephone: 8524 6879

Email: info@void.org.au

Website: www.void.org.au

Online Information

Beyond Blue

A national, independent, not-for-profit organisation working to address issues associated with depression, anxiety and related disorders in Australia.

Infoline: 1300 224 636

Website: www.beyondblue.org.au

GriefLink

Provides online information resources on death-related grief. This site is South Australian and provides information about support services and activities specific to the state.

Website: www.grieflink.asn.au

Service SA

Provides practical online information and advice at sa.gov.au about dealing with death and grief.

Website: www.sa.gov.au/topics/health-and-wellbeing/death-and-grief

Financial Support and Information

Centrelink

Provides assistance to help people to become self-sufficient and supports people in need.

Telephone: 13 23 00

Website: www.humanservices.gov.au/customer/dhs/centrelink

Funeral Assistance Program

People who have recently experienced the death of a family member and are facing financial hardship, may be eligible to receive financial assistance to cover the costs of a basic funeral and other related expenses.

Telephone: 1300 762 577

Website: www.sa.gov.au/concessions

Wills

Public Trustee

Provides a range of services related to wills and estates and can act as an executor or administrator of an estate, for a fee.

Telephone: 8226 9200

Email: pt.enquiries@sa.gov.au

Website: www.publictrustee.sa.gov.au

Service SA

Provides information and advice at sa.gov.au about wills, grants and probate.

Website: www.sa.gov.au/topics/health-and-wellbeing/death-and-grief

Supreme Court of South Australia Probate Registry

Provides information about probate.

Telephone: 8204 0505

Website: www.courts.sa.gov.au/RepresentYourself/ProbateRegistry

Legal Assistance

The Law Society of South Australia and the Legal Services Commission of South Australia provide advisory services that can assist with basic legal questions free or at low cost. The Commission also provides legal aid in certain circumstances.

The Law Society of South Australia

A 20-minute interview with a solicitor can be arranged on certain evenings at a low cost. Appointments can be made by calling the Law Society on 8229 0200.

Legal Services Commission of South Australia

Free legal advice is available to any person on most legal matters from the Legal Services Commission. The role of the legal adviser is to identify the client's problem, to inform the client of their rights and obligations and to help them understand what course(s) of action can be taken. The adviser may also draft letters for clients where appropriate.

The commission offers an outreach advice service to a number of country centres including Murray Bridge and Port Augusta. If you live in an area not serviced by the Country Outreach Program, phone 1300 366 424 and ask for phone advice and assistance. An adviser will then contact you at a pre-arranged time.

There is also a telephone advice service available Monday to Friday from 9am to 4.30pm. Contact the Legal Services Commission on 1300 366 424.

Aboriginal Legal Rights Movement Inc

A non-profit organisation which provides a free legal service to Aboriginal people and their dependants.

Telephone: 8113 3777 or 1800 643 222

Email: info@alrm.org.au

Website: www.alrm.org.au

Law Society of South Australia

Provides free or low cost assistance with basic legal questions.

Telephone: 8229 0222

Email: email@lawsocietysa.asn.au

Website: www.lawsocietysa.asn.au

Legal Services Commission of South Australia

Provides free assistance with basic legal questions as well as low cost legal aid in certain circumstances.

Telephone: 1300 366 424

Website: www.lsc.sa.gov.au

Victim Support Service

Provides a range of services for people who have suffered as a result of a criminal offence.

Telephone: 8231 5626 or 1800 182 368 for regional callers.

Email: info@victimsa.org

Website: www.victimsa.org

Other useful contacts

Business SA

Delivers a wide range of help and information services to business.

Telephone: 8300 0103

Website: www.business-sa.com

Industrial Relations Court

Provides information about the court aspects of the prosecution process.

Telephone: 8207 0999

Website: www.industrialcourt.sa.gov.au

SafeWork SA

Investigates workplace safety incidents, and administers all work health and safety legislation in South Australia.

Telephone: 1300 365 255 or (08) 8303 0400 for mobile and interstate callers.

Email: help.safework@sa.gov.au

Website: www.safework.sa.gov.au

SA Unions

Provides information and services to union members.
Telephone: 8279 2222

Email: saunions@saunions.org.au

Website: www.saunions.org.au

State Coroner's Court

Provides information about the coronial process. It also offers a free counselling, information and support service provided by experienced social workers.

Telephone: 8204 0600

Email: coroner@courts.sa.gov.au

Website: www.courts.sa.gov.au/OurCourts/CoronersCourt

WorkCoverSA

Provides services to rehabilitate, compensate and return injured workers to the workplace and community.

Telephone: 13 18 55

Website: www.workcover.com

Working Women's Centre

Provides information, support, advice and advocacy services to women on work-related issues.

Telephone: 8410 6499 or 1800 652 697

Email: wwc@wwc.org.au

Website: www.wwc.org.au

Work-Related Death - Information for people following a fatality (PDF 144kb) is designed to help inform family members, employers and colleagues about the investigation process and related matters following an incident at work where someone has been seriously or fatally injured.