How to notify us

  • Submit the Mining incident notification form to report an incident or call us on 1300 365 255 during business hours.
    • If you require permission to disturb the incident scene please request to speak to one of our Mining Inspectors.

Life threatening issue or death

  • Call 1800 777 209 - 24hrs / 7 days - follow the prompts to speak with the on-call Mining Inspector.

Safe Work Australia's incident notification information sheet provides more information about mandatory reporting requirements with examples.

When to report a mining incident

When an incident occurs at a mine, mine operators must report as soon as practicable after having become aware of:

Incidents may relate to anyone at the workplace such as a worker, contractor or member of the public.

It is an offence to fail to report a notifiable incident.

Defining notifiable mining incidents

Defining notifiable mining incidents poster

Fatality

See Workplace notifiable incidents for definition.

Serious injury/illness

See Workplace notifiable incidents for definition.

Dangerous incident

See Workplace notifiable incidents for definition.

Prescribed dangerous incident

The unplanned loss of control of heavy earthmoving machinery (including failure of braking or steering) at a mine is a dangerous incident.

High potential incident

An incident or event that:

  • would have been a dangerous incident if a person were in the vicinity at the time when the incident or event occurred, and
  • in usual circumstances a person could have been in that vicinity at that time.

Medical treatment

The management or care of a patient including:

  • the suturing of a wound
  • the treatment of fractures
  • the treatment of bruises by drainage of blood
  • the treatment of second and third degree burns.

Medical treatment does not include diagnostic procedures, observation, counselling, first aid or therapeutic measures taken solely for preventative purposes.

For the purposes of section 37 of the Act the unplanned loss of control of heavy earthmoving machinery (including failure of braking or steering) at a mine is a dangerous incident.

Electrical incidents

Call the Office of the Technical Regulator on 1800 558 811 to notify of electrical incidents relating to an electric shock, gas infrastructure or gas fitting.