How to notify us

  • Submit the Notifiable incident notification form to report an incident. Legislation requires that the report be lodged in writing as soon as is reasonably practicable and within 48 hours of the incident.
  • If you require permission to disturb the incident scene, please request to speak to one of our Mining Inspectors by calling 1800 777 209 (24hrs / 7 days) and follow the prompts to speak with the on-call Mining Inspector.

Life threatening issue or death

  • If a fatality or life-threatening event has occurred to call 1800 777 209 immediately AND lodge the form within 48hrs.

Safe Work Australia's incident notification information sheet (external site) provides more information about mandatory reporting requirements with examples.

When to report a mining incident

When an incident occurs at a mine, mine operators must report as soon as practicable after having become aware of:

Incidents may relate to anyone at the workplace such as a worker, contractor or member of the public.

It is an offence to fail to report a notifiable incident.

Defining notifiable mining incidents

Defining notifiable mining incidents poster

Fatality

See Workplace notifiable incidents for definition.

Serious injury/illness

See Workplace notifiable incidents for definition.

Dangerous incident

See Workplace notifiable incidents for definition.

Prescribed dangerous incident

The unplanned loss of control of heavy earthmoving machinery (including failure of braking or steering) at a mine is a dangerous incident.

High potential incident

An incident or event that:

  • would have been a dangerous incident (external site) if a person were in the vicinity at the time when the incident or event occurred, and
  • in usual circumstances a person could have been in that vicinity at that time.

Medical treatment

The management or care of a patient including:

  • the suturing of a wound
  • the treatment of fractures
  • the treatment of bruises by drainage of blood
  • the treatment of second and third degree burns.

Medical treatment does not include diagnostic procedures, observation, counselling, first aid or therapeutic measures taken solely for preventative purposes.

For the purposes of section 37 of the Act the unplanned loss of control of heavy earthmoving machinery (including failure of braking or steering) at a mine is a dangerous incident.

Electrical incidents

Call the Office of the Technical Regulator on 1800 558 811 to notify of electrical incidents relating to an electric shock, gas infrastructure or gas fitting.